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Backend Operations Manager (m/f/d) - Hybrid across Germany

Mannheim, Remote
Full-time
Permanent employee

Your Tasks and Responsibilitites

Are you looking for a role in which you take responsibility for operating our backend architecture and contribute your expertise to building up our Public Charging business segment?

Then this is exactly the right opportunity for you.

We are looking to hire a Backend Operations Manager (m/f/d) for Charging Infrastructure on a permanent basis.

The position can be performed anywhere in Germany, with occasional on-site appointments in Mannheim.

Your responsibilities
  • You are responsible for the stable operation of our backend architecture, including the charging point monitoring system through which all charging points are centrally monitored, controlled and analyzed.
  • You ensure that system availability, performance and data security are guaranteed at all times.
  • You coordinate the onboarding of new charging points into the system, monitor ongoing operations and take care of error analysis and troubleshooting in the event of technical issues within the backend.
  • In close coordination with our project teams, the service team and the Public Charging team, you ensure smooth communication and fast, effective solutions.
  • You manage access to our charging infrastructure, develop strategic pricing and tariff models for different customer groups, maintain contractual conditions in the backend and monitor the smooth commercial processing of charging transactions.
  • You use your experience in system operations to connect technical, operational and commercial requirements, develop service concepts and support the preparation of business cases.

Your profile

  • Several years of experience in operations, backend or system management, ideally within the e-mobility, energy or automotive sectors.
  • Strong technical understanding combined with commercial acumen, with the ability to align business impact with operational requirements.
  • Experience with monitoring systems and troubleshooting.
  • Interest in data analysis and process optimization.
  • Understanding of digital business models is an advantage.
  • Strong communication skills, initiative and ability to work effectively in a team.
  • Very good German and English skills. Additional languages are an advantage.
  • Completed degree in engineering, computer science, business administration or a comparable field.

We offer you

At DBS YOU KEEP THE WORLD MOVING, while we will keep you covered with excellent benefits. To drive the future we fuel you: 

  • Competitive Compensation: We offer competitive compensation for those who keep the world moving. 
  • Empowering Development: We support your professional development to collectively keep the world moving. 
  • Flexible Work-Life Balance: With us, you have the flexibility to balance your professional and personal life while keeping the world moving. 
  • Comprehensive Benefits: Our comprehensive additional benefits are designed to provide the best possible support for everyone who keeps the world moving. 
  • Performance Bonus: Our bonus program offers meaningful recognition through a performance-based annual bonus of up to 30% of your salary.

About us

FOR ALL WHO KEEP THE WORLD MOVING:
Daimler Buses Solutions GmbH is a new Start-Up and 100% subsidiary of Daimler Buses. We advise and support bus companies throughout Europe in the development of infrastructure solutions for electromobility. The portfolio of services includes initial consulting for customers, conceptual design and planning for their depots, and planning and installation of charging infrastructure, including the associated electrical installation and connection work, as well as structural and civil engineering services. Charging management systems for efficient and targeted planning of charging cycles, preconditioning of buses and balancing of energy requirements are also a central part of the service portfolio. We implement turnkey projects at the customer's site and guarantee the efficient interaction of bus and infrastructure. Our solutions are always as individual as the customer's requirements.